Heritage Body and Frame

When Will My Car Be Ready

 

When Will My Car Be Ready

A quality repair job involves many steps. And though our estimators are among the industry’s finest,certain types of damage become apparent only after the vehicle has been disassembled. In some cases, we may need to revise your vehicle’s completion date.

We know how important your vehicle is to you. We pledge to keep you informed all along the way and we promise to return your vehicle to you as quickly as possible.

Phase 1

Prepare the Estimate - Our estimator will inspect your vehicle and begin to document the damage caused by the collision in the form of an estimate. In some cases, you may already have a preliminary estimate of this damage prepared by your insurance company. In any event, this setup must be accomplished prior to beginning the repair process.

Phase 2

Vehicle Scheduled for Repairs - We can now contact you to schedule a convenient time for your vehicle to be repaired. In some cases, your vehicle may already be at your repair center, in which case, it will be available for immediate repair.

Phase 3

Vehicle Set on Unibody Repair Equipement - Your vehicle was manufactured in compliance with tight structural standards. Exact location and fit of integral parts are critical to the operation and appearance of your vehicle. In this process we measure your vehicle against published factory specifications and return your vehicle to within the manufacturer’s prescribed tolerances to insure proper operation, location and fit of body and structural parts.

Phase 4

Vehicle Prepped. Primed and Blocked - Our technicians will begin the refinish process by applying a primer. A surface filler is sprayed on to ensure a quality, uniform and smooth surface. Block sanding is the method of further preparing the surface of your vehicle paint.